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Don’t just listen to your customers, support them
Why every customer support ticket is an opportunity.
Oct 28
•
Wilbur
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Don’t just listen to your customers, support them
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Get the right people on the bus with culture-fit hiring
And go from good to great.
Oct 21
•
Wilbur
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Get the right people on the bus with culture-fit hiring
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The importance of speed in decision-making
Move faster.
Oct 14
•
Wilbur
1
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The importance of speed in decision-making
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This is your sign to take bigger swings
Fortune favors the bold.
Oct 7
•
Wilbur
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This is your sign to take bigger swings
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September 2024
In defense of one-way interviews
Asynchronous interviews do more good than harm.
Sep 30
•
Wilbur
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In defense of one-way interviews
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Recruiter 2.0 is a hiring concierge
How recruiting should change and how recruiters can adapt.
Sep 23
•
Wilbur
1
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Recruiter 2.0 is a hiring concierge
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Meta-work will kill your company
Outcome-based management can save it.
Sep 16
•
Wilbur
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Meta-work will kill your company
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There is no I in AI
Why hiring pros should welcome our new robot overlords.
Sep 10
•
Wilbur
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There is no I in AI
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It's okay to be a quitter
If you're in the right company culture.
Sep 2
•
Wilbur
1
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It's okay to be a quitter
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August 2024
Next time you hire, look for distance traveled
And know what differentiating qualities you care about.
Aug 27
•
Wilbur
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Next time you hire, look for distance traveled
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The paradoxical power of a formidable filter
We're like Match.com for Hiring! Narrowly!
Aug 19
•
Wilbur
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The paradoxical power of a formidable filter
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Concerning AI recruiting, I am not concerned
Concern over AI recruiting is misguided. Here's why.
Aug 7
•
Wilbur
2
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Concerning AI recruiting, I am not concerned
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